🌐 AI IN ACTION: WHEN TECHNOLOGY BECOMES THE OPERATING PLATFORM OF BUSINESSES
- 넥스트챌린지 재단법인
- Apr 6
- 1 min read





🤖 Recently, what's happening in Vietnam's tourism industry shows a deeper shift: AI is no longer in a supporting role, but is gradually becoming the core operating platform of businesses.
In the tourism sector, AI is used to analyze customer behavior, predict demand, personalize itineraries, and optimize marketing activities.
This leads to a structural change: businesses no longer design products first and then find suitable customers, but start building products from scratch using customer data.
AI is having a significant impact on businesses when:
🚀 AI is making personalization no longer a competitive advantage but a default expectation of users.
🚀 The ability to shorten the entire customer journey time as everything can happen almost instantly.
🚀 Personalization of activities in real time, or services combining virtual reality and artificial intelligence.
⚡ In a world where data is constantly being generated and customer behavior changes daily, the winning startup isn't the one with the perfect idea, but the one that learns fastest – and AI is the tool that helps them do just that.
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